Refund Policy

Refunds are only available for items that arrive seriously damaged, or significantly different from the product description.
All refund requests must be submitted within 7 days of delivery and must include video evidence of the package being opened to verify the issue.
Unreasonable refund requests will not be accepted. These include, but are not limited to:
- Minor cosmetic damage (e.g. box dents or surface scuffs)
- Delays caused by customs, local postal services, or international shipping disruptions
- Buyer's remorse or change of mind after purchase

If a return is approved, the buyer is responsible for return shipping costs, unless the item received was incorrect or defective.
All returned items must be in their original condition and packaging. Items damaged due to improper handling or repackaging may not be eligible for a full refund.

Buyers are responsible for any customs fees, import taxes, or duties incurred during delivery.
Refunds will not be issued for items returned due to unpaid customs charges or refusal to accept delivery.

We encourage customers to contact us directly with any concerns before initiating third-party disputes.
Our goal is to resolve issues fairly and promptly, with respect for both the buyer's experience and the supplier's policies.

For high-value or rare cards, additional verification may be required before a refund is approved.
Limited Edition or sealed products must remain unopened and in original condition to qualify for a refund.